Refund and Returns Policy

Effective Date: 1 Aug 2024

At Sawari.om, we strive to ensure your complete satisfaction with every purchase. If you are not entirely satisfied with your purchase, we’re here to help.

Returns:

You have 5 days from the date of delivery to initiate a return.
To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging.
Custom-made items, such as customized doors and windows, are not eligible for return unless they are defective or damaged upon arrival.

Refunds:

Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund.
If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain number of days, depending on your card issuer’s policies.

Shipping:

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
If you receive a refund, the cost of return shipping will be deducted from your refund.

Exchanges:

We only replace items if they are defective or damaged. If you need to exchange an item for the same one, please contact us at sales@sawari.om.

Contact Us:

If you have any questions about our refund and return policy, please contact us at sales@sawari.om.

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